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MOBILE CHECK-IN

Mobile check-in app for staff phones

BagEvent's staff app turns any phone into a check-in point: scan the QR code, see who it is, and let them in. The attendee list is downloaded to the device in advance, so scanning, search, and check-in all keep working when the venue Wi-Fi does not. It is the right tool when there is no registration desk to set up.

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BagEvent · Staff app
Main entranceOFFLINE
Checked in#40182
Full pass · Day 1–2
Queued on this phone · syncs later
THIS PHONE
268
checked in · 6 waiting to upload
ON THIS PHONE
  • Attendee list1,284
  • SearchOFFLINE
  • Staff devices5
Venue Wi-Fi is down — the queue keeps moving.

What happens when the venue Wi-Fi drops

Illustrative sample

Doors open
● online

list downloaded

Every scanner holds the attendee list before the first guest arrives.

Scanning continues
○ offline

token-only QR

The scan is checked against the list on the device. Nothing about the attendee travels in the code.

Check-ins wait
○ 3 queued

3 queued

Each check-in is stored on the device with the time it happened, not the time it uploads.

Synced
● synced

09:41 · 0 queued

The queue uploads on its own. Counts and reports catch up without anyone re-scanning.

The attendee list is downloaded before doors open, so the desk never waits for the network. Check-ins queue on the device and sync automatically once the connection returns — on the staff app and on the desktop client.

Get the staff app

Free with every plan. Staff join an event with a short code you approve — they do not need a BagEvent account of their own.

Key features

Scan with the phone camera

Point the camera at the ticket and the result card names the person straight away. Continuous scanning has a 1.5-second cooldown so one code is not read twice as the next person steps up, and the QR itself carries only an opaque token — nothing about the attendee can be read off it by another device.

Keeps working without a network

The event is downloaded to the phone before doors open: attendees, orders, and the answers your registration form collected. Scanning, search, and check-in then run against that local copy. Check-ins queue on the device and upload when the connection returns, and an interrupted download resumes where it stopped rather than starting over.

Search when the code will not scan

A cracked screen, a ticket left at the hotel, a code that will not read — search by name, company, or job title against the copy on the device and check the person in by hand. It works with no network because the search never leaves the phone.

As many phones as you have staff

Staff join a device with a short code that you approve from your own account, so they never need a login of their own and you can revoke one phone without touching anyone else. Every phone reports into the same live count, and a code already used at another door is caught rather than waved through.

Badges through the phone's print service

A badge can be sent to AirPrint or the Android print service when a printer is on the same network. Each one takes a tap to confirm, so this is the fallback for a small room rather than the way to badge a queue — badge-on-arrival at volume belongs on the desktop client, which prints directly from the desk.

Notifications that do not interrupt a scan

Event notifications arrive by push and open the right screen when tapped. Anything that arrives while the app is in front of you is a banner only — nothing navigates away while someone is standing at the door waiting to be let in.

How it works

  1. 1

    Install and join the event

    Staff install the app and enter the short code you approve from your account. No extra seats, no shared password.

    JOIN EVENT
    Device codeK4T-9QX
    Approved byYou
    No organizer login needed on the phone
  2. 2

    Download the list before doors open

    Pull the attendees and their registration answers onto the phone while you still have a network you trust.

    ON THIS PHONE
    Attendees1,284
    Registration answersREADY
    Offline · syncs on reconnect
  3. 3

    Scan, or search and admit

    Queued check-ins upload on their own once the venue network comes back.

    THIS PHONE
    268+22/hr
    checked in · 0 queued

Frequently asked questions

No. It is included with every plan, and staff who only scan do not use up team seats — they join a device with a short code you approve rather than getting an account of their own.

Step by step: set up check-in →
Last updated: 23 September 2026

0% platform fee on every plan — from $99 a month billed annually, with a 14-day free trial, no credit card, fair use on paid tickets (50 registrations / $500).

See pricing

Ready to run your next event?

Get started in minutes — or try the live demo to see what your attendees get.

  • No credit card required
  • GDPR-ready
  • Multi-currency