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Reports
Reports shows how all of your organization's events are doing, side by side: registrations, revenue, check-in and where registrations came from. Open Reports under Resources in the left navigation. You need the Dashboard & reports permission.
For one event at a time, the event's Event home shows its own registrations, net revenue, check-ins, orders, ticket types and recent orders. To get the underlying records — attendees, orders and so on — use the exports described in Exporting data.
Choose a period
Use Date range at the top: Last 7 days, Last 30 days (the default), Last 90 days or This month. Most figures are compared with the period before, for example "▲ 12% vs prev last 30 days". The report always covers every event in the organization.
Currency
Amounts are shown in one currency: the one most of your events use. If your events use several currencies, the header says so, and revenue figures count only orders in that main currency — there's no currency conversion.
The tabs
| Tab | What it shows |
|---|---|
| Overview | Total registrations, total revenue, average check-in rate and events run; registrations over time against the previous period; revenue by event (top 5); registrations by ticket type. |
| Registrations | Payment conversion (paid orders out of all orders), registrations in the period, how many are Pending approval; daily registrations; registrations by ticket type; a table of each event's registrations, capacity, fill rate and revenue. |
| Revenue | Total revenue, top event, average ticket price and refunds; revenue over the last six months, monthly and cumulative; revenue by currency; a breakdown per event of gross, refunds and net revenue. |
| Events | Every event compared: date, registrations, capacity, fill, check-in, revenue, average price, refund rate and status. |
| Channels | Registrations and revenue by source and by sales channel, and the top channels over time. Registrations with no channel count as Direct. |
How the numbers are counted
- Registrations are active attendees on confirmed orders created in the period. Pending, rejected and refunded registrations aren't counted.
- Revenue is what was paid, less refunds, on paid orders.
- Fees in the revenue breakdown aren't filled in: BagEvent takes no fee on ticket sales, and Stripe's processing fees are in your Stripe dashboard.
A breakdown by attendee country isn't available.
Export a report
Export downloads the tab you're looking at as a CSV file: its headline figures, then each of its tables, for the date range you chose. The file opens in Excel, Numbers or Google Sheets.
Related
- Exporting data — attendees, orders, invoices and other records as CSV.
- Check-in — where the check-in figures come from.
- Sales invitations — results by rep and team.
- Team members & permissions — the Dashboard & reports permission.